General Questions

We offer both recycled wood pallets and custom pallets (including new builds, size modifications, and heavier load capacities). All pallets are inspected for quality, and we ensure they meet industry standards for durability and safety.

Yes. We have our own logistics team that handles in-house delivery. We make sure your pallets are delivered to your location reliably and on schedule.

Delivery times depend on your location and order size. Typically, local orders are delivered within 1-3 business days after confirmation. For large or custom orders, we’ll provide you with an estimated delivery time when you place the order.

Absolutely. We can modify standard pallets or build entirely custom pallets to your required dimension, load capacity, or special use. Please contact us with your specifications and we’ll provide a quote.

We thoroughly inspect all pallets for structural integrity. With recycled pallets, we assess for any damage, warping or weaknesses and repair or reject ones that don’t meet our quality threshold. For custom builds, we use suitable materials and standard practices so they meet industry safety guidelines.

We accept bank transfer, credit card,Zelle, Chime, etc.]. For larger orders or corporate clients, we can arrange invoicing.

Product & Material

We largely use locally sourced hardwoods and recycled timbers. Selection depends on load demands and environmental factors. If you need a specific wood type for regulatory or performance reasons, let us know.

If required, yes we can provide pallets that are heat-treated or meet international export regulations (e.g. ISPM-15) depending on destination. Contact us to confirm what treatment is needed for your market.

Ordering & Costs

Store pallets on level ground, away from excessive moisture. Avoid exposure to direct rain for long periods. When stacking, distribute weight evenly. These steps will prolong pallet lifespan.

Yes. Many pallets can be repaired (replace boards, nails, etc.) if damage is minor. If you have used pallets you want repaired or modified, bring them to us and we can assess and provide repair service.